Our principles
We believe significant performance improvement does not come only from tightening existing processes, nor only from creative ideas. It comes from combining deep business and operational understanding with a systematic way of thinking that surfaces innovative, non-obvious solutions.
So our approach combines the ability to identify and quantify opportunities in the organization with the ability to challenge existing thinking patterns and develop practical solutions with measurable business impact.
We start with business value
The first question is: which business result do we want to change? Cost, productivity, quality, speed, profitability or other performance measures. Every process starts with a clear definition of the value to create, and a measurement baseline that lets us see the improvement in practice.
We challenge thinking patterns from the first stage
In the first stage we look at the full picture: processes, data, interfaces, resources, constraints and work patterns. The goal is twofold: to identify where the most significant improvement potential lies, and at the same time to map the resources the organization already has that can serve as a lever for the solution, including ones not currently seen as relevant resources.
We create innovative solutions and new value
Traditional efficiency efforts tend to focus on cutting, standardizing or optimizing what exists. We widen the solution space and ask how to create a change that is a step change. Using systematic, creative thinking, principles and unique thinking tools, we challenge existing assumptions, examine new uses of resources the organization already has, and develop solutions that can change not only the level of efficiency but also create new value.
We combine creativity with feasibility
A good idea is only the starting point. Every solution is also examined through the business and operational lens: its expected impact, what it takes to implement, what risks exist and what the effort is relative to the value. This is how we connect innovation, feasibility and business viability, and focus the organization on practical solutions that can create value over time.
We work across the organization’s disciplines
The people who know the organization from the inside are a central part of the solution. We involve management, subject-matter experts from different units and employees in the diagnosis, solution development and decision-making. Working together produces more precise and practical solutions, tests their effect on all units, builds capabilities inside the organization and creates stronger commitment to execution and adoption.
We are oriented toward implementation
The process does not end with recommendations. Already while developing solutions we examine how they will be implemented: who will be responsible, what needs to change, which capabilities are required and how progress is measured. The goal is to turn ideas into a new way of working, not to leave them in a presentation.
IMPACT™ Productivity Engine
Our work process
Investigate
Map the current state, define the challenge and identify the drivers of improvement, the constraints and the factors that affect performance.
Mobilize
Build the right teams and gather the knowledge, expertise and resources needed to take on the challenge.
Probe
Use SIT tools to systematically challenge existing thinking and work patterns and to develop creative, practical solutions.
Assess
Examine feasibility, ROI, impact, risks and required resources.
Choose
Prioritize recommendations by value, ease of implementation, investment and organizational impact.
Translate into Action
Turn the selected solutions into an action plan and support implementation through project management, change management, measurement and control.
What will your step change be?
If conventional improvement programs no longer deliver the impact you are looking for, it may be time to crack the challenge differently. Let’s look together at where your organization’s next improvement potential lies.